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Job description

 
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Team Leader with a Fluent level of Dutch or Spanish or French or Portuguese


Location: Maia, Portugal
Department: Native Speakers
Salary: Competitive salary
Contract: Permanent contract

Organization

Our client is a German multinational company, producer and supplier of industrial and medical gases, providing advanced gas technologies both for industries and the care area.

Function

As a Team leader you will promote a culture of excellence in service delivery and customer experience, developing high performance and continuous improvement.

You will be responsible for:

-Ensure and give strategic and operational support to different order-to-cash teams;
-Coordinate the team stimulating the team spirit and motivation;
-Ensure the service and process execution according to defined KPI´s;
-Report performance and quality metrics,
-Coordinate multi functional meetings to discuss business results and action plans;
-Coordinate the development of innovative and operational solutions through the creation of an environment of continuous improvement.
-Promote the exchange of ideas and opinions, establishing a network of contacts.

Requirements

Qualifications

- High School diploma is compulsory;
-University degree and/or master degree is preferred;
-Languages: native in Dutch or Portuguese or French or Spanish
-English B2 (Mandatory)

Skills
-Computer skills in SAP and Excel – MS office;

Experience

-3 Years of experience in areas such as client support, sales, marketing and/or previous experience on a shared services center;
-Experience in team management and knowledge in project management.


Offer

-Base Salary;
-Language bonus;
-Food Allowance;
-Health Insurance.

Application

Miriam Grisonich
mgrisonich@talentsearchpeople.com
(+34) 93 231 00 00



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