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Travel Agent with a High Level of Dutch

Location: Lisboa, Portugal, Portugal
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract


You will join an innovative company, with a young and multicultural environment of the tourism sector with more than 20 years of presence in the market. The completely remodeled offices are located in Lisbon, and you will be able to continue boosting your career collaborating in many different projects.


As a Travel Agent, your main objective will be to improve the customer experience by assisting with their travel arrangements:

Your tasks will be the following:

- You will handle calls/emails in both Dutch and English;
- You will have 80% Inbound and 20% Outbound communication with the customers;
- You will handle special requests;
- You will manage reservations;
- You will handle complaints and contact the hotels in case required.


You are the person we are looking for if:

- You have an excellent level of Dutch and English,
- You have experience in Customer Service,
- You have a high affinity to the tourism industry as well as good geographic knowledge,
- You have a strong service orientation and can quickly familiarize yourself with new topics,
- You enjoy working in a team and with customers,
- You are flexible and committed,
- You have consumer oriented mind-set and willingness to provide the best service.


If you join the company:

- You will start of an International career
- You'll be joining an Award winning team
- You will have the possibility to work with prestigious brands
- You will be part of an Innovative and forward thinking company
- You will live in Lisbon, a great place to live and work
- You will receive an attractive base salary, food allowance and bonus
- Weekly working time of 40 hours (full time) in shifts from Monday to Sunday between 08:00 and 20:00
- You will have support in the search for accommodation


(+351) 21 145 01 53 (Ext. 201)
(+34) 93 231 00 00 (Ext. 313)

Placement agency Nº 9900000357
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