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Travel Support Agent with German

Location: Lisboa, Portugal
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract


Our client is an outsourcing company specialized in the customer engagement through different projects. They are present worldwide, being the partner of many well known brands.


Working as a Travel Support Agent, your task is to support customers who have some issues linked to the tourism sector. We help travelers to find, plan and book their hotel and provide a carefree and efficient travel experience.

During you day to day:
- You will be doing telephone sales advice regarding the selection of hotels
- You will be doing the creation of suitable offers based on the wishes and needs of the traveler
and subsequent direct booking
- You will do active sales consulting with the aim of successful hotel reservations
- You will do the receipt of complaints and appropriate active treatment of the same
- You will manage booking changes, as well as any other client concerns


You are the candidate we are looking for if:

- You have an excellent level of German and English
- You have experience in Customer Service or Digital industry is a plus
- You have a high affinity to the technology industry
- You enjoy working in a team and with customers
- You are flexible and committed
- You are able to bring facts to the point and explain the customer understandable
- You have consumer oriented mind-set and willingness to provide the best service


By joining this company:

- You will get an attractive salary
- If you are away from Lisbon, you will get an exceptional relocation package (flight tickets, accommodation, support to get your documentation)
- You will have the chance to start an international career
- You'll be joining an Award winning team
- You will have possibility to work with prestigious brands
- You will get opportunities to grow


Adriano Gatti
(+34) 93 231 00 00 (Ext. 250)

Placement agency Nº 9900000357
See offers

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