Customer Agent with High level of German
Location: Lisboa, Portugal, Portugal
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract
The client combines comprehensive customer care capabilities with unparalleled digital, training and technology expertise to help build brand loyalty and improve customer satisfaction. This company is located in the center of the amazing Lisbon city, making the daily access really simple.
As a Customer Service Agent with a Native Level of German your main function will be to improve customer satisfaction. During your day to day:
- You will deliver the best service to the customer via different platforms.
- You will offer information, solutions and counselling to customers .
- You will maintain positive customer relationships through a responsible treatment of each contact.
You are the person we are looking for if:
- You are native in German.
- You have advanced level of English.
- You have technological aptitude.
- You have excellent communication and interpersonal skills (written and verbal).
- You are passionate about people, able to inspire others and add value showing empathy.
- Competitive salary paid in 14 times
- Monthly performance bonus
- Monthly meal allowance
- Private healthcare dental insurance (after six months of employment)
- Employee discounts
- Initial training fully paid by the Company and included in the contract
- Help in finding accommodation in Lisbon
- Great office location with easy access by public transport
- Flexible working schedule
- Recognition program for referral friends
- English speaking Doctor on site
- On-site kitchen, fresh fruit twice per week, and vending machines with employee discount
- Regular Careers Opportunities based on your internal job performance, including the management position
(+351) 21 145 01 53
(+34) 93 231 00 00 (Ext. 277)