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JOB DESCRIPTION

 

German Advisor/Customer Service


Location: Lisboa, Portugal, Portugal
Department: Native speakers
Salary: 19.000 - Competitive salary
Contract: Long-term contract


Organization

The client combines comprehensive customer care capabilities with unparalleled digital, training and technology expertise to help build brand loyalty and improve customer satisfaction.

You will work for a a people-driven global company that delivers Customer Experience solutions to some of the world’s best brands. Their commitment is to provide the best environment for our associates and allow them to grow and contribute to success.



Function

In your day to day, you will:

- You will perform inbound support (e.g. technical assistance and advice on Smart Mobility and e-Performance Services for both customers and dealers, such as administration of customer accounts, registration or operating issues, charging network, parking services, Porsche Drive, etc.)
- You will perform cross-sales (e.g. clarification of contract-related questions, extending subscriptions, etc.)
- You will offer outbound support (e.g. related Smart Mobility or e-Performance Services)


Requirements

The perfect candidate has:

- You have a native level of German
- You are strong in communication and interpersonal skills (written and verbal)
- You are trust and Passionate people, able to Inspire others and add value showing Empathy

Offer

-Competitive wages – base + language + performance + special bonus
-40 hours/week (between 6 am - 20 pm, Monday to Sunday)
-Employee discounts
-Private healthcare dental insurance (after six months of employment)
-Fun and engaging company-wide initiatives, like our SitelFit wellness program

Application

Maria Gallifa
mgallifa@talentsearchpeople.com
(+34) 93 231 00 00 (Ext.353)


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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