Tourism Support with High level of Spanish
Location: Lisbon, Portugal
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract
You will work with an innovative company, with a young and multicultural environment of the gaming sector with more than 10 years of presence in the market. The offices are located in Lisbon, very well connected both by car and public transport, and you will be able to continue boosting your career.
As a Gaming Support Agent, your responsibilities will includes:
- To consistently provide solutions to consumers and deliver an exceptional customer experience with every interaction in specified native or near-native language by webmail.
- To act with autonomy and creativity to delight and astound customers with knowledge and passion for our products.
- To consistently look for opportunities to improve the customer experience by sharing consumer feedback and recommendations directly to the company.
We are looking for a person with the following qualifications, experience and skills:
-Excellent written and verbal Spanish and English communication skills.
- Experience in Customer Service or Digital industry is a plus.
- Strong solve problem-skills in order to deliver customer focused solutions.
- Analytical skills.
- Ability to work quickly and efficiently under deadline pressure.
- Work autonomy.
- Attention to detail.
- You are flexible and committed.
- Start of an International career;
- You'll be joining an Award winning team;
- Possibility to work with prestigious brands;
- Be part of an Innovative and forward thinking company;
- Lisbon is a great place to live and work.
(+351) 21 145 01 53