Login
Create an account



JOB DESCRIPTION

 

You can no longer apply to this job. This job is no longer available. Please contact us if you're interested in jobs like this one


Travel Agent-Customer Support with a High Level of German


Location: Lisbon, Portugal
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract


Organization

Our client is a leading international service provider that thrives on digital technology.

Function

As a Travel Agent-Customer Support, your main objective will be to improve the customer experience by assisting with their travel arrangements:

During your day to day:

- You will handle calls/emails in both German and English (80% Inbound and 20% Outbound communication with the customers)
- You will handle special requests;
- You will do the reservations management;
- You will take care of the complaints and contact the hotels in case required

Requirements

You are the person we are looking for if:

- You speak an excellent level of German and English
- You have experience in Customer Service or Tourism industry is a plus
- You have a high affinity to the tourism industry as well as good geographic knowledge
- You have a strong service orientation and can quickly familiarize themselves with new topics
- You enjoy working in a team and with customers
- You are flexible and committed
- You are able to bring facts to the point and explain the customer understandable
- You have consumer oriented mind-set and willingness to provide the best service


Offer

If you join the company:

- You will start of an International career;
- You will be joining an Award winning team;
- You will have the possibility to work with prestigious brands;
- You will be part of an Innovative and forward thinking company;
- You will live in Lisbon which is a great place to live and work.
- You will get an attractive base salary, food allowance and bonus system a weekly working time of 40 hours (full time) or min. 25 hours (part time) in shifts from Monday to Sunday between 08:00 and 20:00
- You will get a rental cost refund for the first 3 months (up to 400 euros per month)
- You will get the airfare refund for international applicants(up to 250 euros)


Application

Chloé Fargues
cfargues@talentsearchpeople.com
(+34) 93 231 00 00 (Ext. 214)
(+351) 21 145 01 53



TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
See offers


Talent Search People Group