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JOB DESCRIPTION

 

Cash Collection with Native Level of Spanish


Location: Porto, Portugal
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract


Organization

Our client is a german multinational company who is looking for professionals with a fluent level of Spanish and English to assist their clients.

Function

As a Cash Collection Specialist you will be reporting to Cash Collection Lead Specialist, and you will be responsible for managing due and overdue balances on customer accounts and maximizing On Time Payment for all Customers.

In your day to day work:
- You will manage customer/account queries to ensure sales ledger balances are clean on customer account;
- You will be responsible for the successful management of due and overdue balances on customer account, maximising On Time Payment for all Customers;
- You will notify Markets of non collectable debt risks mitigate where possible;
- You will be responsible for the collection activities based on Market Collection Strategy;
- Respond to incoming collection concerns from the customer and internal stakeholders;
- You will focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts;
- You will execute identified business and internal controls of Collections processes;
- You will review and propose updates, through company, to the Standard Routines due to legal or process changes.

Requirements

You are the person we are looking for if:

- You have a University level degree or similar,
- You have some experience in customer service, sales, marketing, finance, commercial or related roles (will be valued),
- You have a fluent level in English,
- You have a fluent or native level in Spanish,
- You are proficient in relevant computer applications – MS Office,
- You have a good Excel knowledge,
- You have experience in SAP (SD module, preferably),
- You have strong communication skills, written, and spoken,
- You are a Team player,
- You are pro-active, determined, and have strong interpersonal skills,
- You have ability to adapt fast
- You are immediate availability

Offer

- You will work full time with flexible hours in an expanding company,
- You will have possibilities for professional growth within the company,
- You will be part of a dynamic and multicultural environment,
- You will work in Porto with very good connection to public transport.

Application

Natalia Sánchez
nataliasanchez@talentsearchpeople.com
(+351) 21 145 01 53
(+34) 932 310 000 (Ext. 313)



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