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TSP International’s first In-house recruiter flies to Portugal

TSP International keeps growing.  As the number of clients rises so does their need to have more specialized services such as In-House Recruitment.  In-House recruitment is a part of the RPO services offered by TSP Group that consists in the temporary incorporation of one or several consultants in the client’s HR department. Usually they work from the client’s office and they dedicate all their labor time exclusively to this project.

In fact that’s exactly what had happened to Susana, part of TSP International consultants’ team. In the past week, she flew to Porto, in Portugal, to work for an important multinational client of industrial and medical gases, a fast growing industry.


Regarding the occasion, we talked to Susana in order to understand how she feels about this opportunity, to get to know the industrial sector as well as the position of Portuguese labor market in general.


  1. How do you think this new opportunity will benefit your career and TSP International?

    Career wise, an Implant is always an enriching experience. First, because there is a big difference between working in a consultancy company and the final client. The way the recruitment process is conducted internally is somewhat different and the way you present the projects and the company itself as well. Second, when working in the facilities of the client company you get to live and work by its culture and moreover, you get to become it. That requires adaptability to change and an opening to new policies and norms. In addition, if you are working for a multinational, it is quite probable that you are going to co-exist with a wide range of nationalities and, to me, that is quite fascinating. Finally, what represents the main challenge in this opportunity is the responsibility I was given. Besides conducting several recruitment processes I will also be the point of contact between TSP’s team and the client, which means I am in constant contact with two teams at a time and that requires me to have high organizational and communication skills in order to guarantee the messages are passed correctly.

For TSP I believe having an implant brings a very positive intake since it strengthens the bond between the two companies. This is especially important when working with clients outside of Spain, such as in TSP International’s case, because now there is a presence and a face behind the voices on the phone and the letters on the emails and this lets the clients know we are devoted to them.


  1. Tell us a little bit about the economic sector you are working for.

  2. The business of industrial and medical gases is quite specific yet necessary. Last year, the US had the largest share of the medical gases and equipment market, followed by Europe. Recent studies show that the market is expected to grow, up to 8.1% from 2018 to 2023, mainly in Asian and East European regions, due to the large number of communities lodged in the geographical areas as well as the aging of the population, two key factors that lead to market expansion, clinical and technology advances and possibly rising labor costs.

  1. Do you believe there will be an increasing demand for positions related to the sector?

  2. The prospect for the next 5 years would be to increase the number of hirings for healthcare professionals as well as industrial workers, since these two are directly related: if the product demand is higher the production increases and therefore so does the number of healthcare support professionals necessary to attend the client’s needs. Managerial positions are less required since the main bet is now on production.

    Do you believe the Portuguese Labor market is growing? What do you think are the most in-demand positions?

  1. Absolutely! From my experience, Portugal is becoming a point of attraction for several startups and even multinationals that are planning to expand their business. This happens mainly because of the quality of professionals that come out of our colleges and also because Portugal is still fairly cheap compared to other European cities which makes it easier to start a new line of business at lower costs.

I would say, based on the recruitments we have conducted from last year on, the north of Portugal, namely Oporto and Braga, are becoming the technological epicenter for the country. There is a big market demand for IT professionals since, precisely, many of the companies that are establishing themselves in Portugal work in this sector. Another necessity are multilingual profiles, mainly Dutch, German, French and Nordic speakers, recruited for multinationals to work in the Shared Service Centers.

Which advantages do you think an In-House recruiter can bring to the client company?


As I mentioned earlier, an implant strengths the bond between the consultancy company and the client. The consultant can attend to the client’s needs immediately, and vice versa, and our customer can understand how we work, increasing the communication between the two parties and consequently trust, which may bring visibility for future projects.


We wish all the best to Susana in this new stage of her career and we believe she will be the first of many successful In-house consultants we will have
!

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